We are happy to inform you that we are now able to open our doors and offer clean, reliable and affordable accommodation to anyone with a valid reason in terms of the Level 3 Lockdown Regulations.
Please note that guests wishing to make a reservation will be required to fill out a screening questionnaire, indemnity form as well as provide us with a copy of their ID. We are required to keep a record of all guests who stay with us for tracing purposes and guests who book with us agree to share their information in this regard with us and if necessary the authorities.
We are operating with a skeleton staff who are kept up to date/informed on the contamination and prevention of the spread of the Coronavirus (COVID-19). Our cleaning, hygiene sanitation protocols have been enforced more rigorously for our guests, employees as well as our own safety. In line with this, we are not servicing rooms daily for bookings more than 1 night. We also leave a departed guest’s room vacant for 24+ hours in an effort to make sure our rooms are safe for both guests and employees to enter and occupy.
All guests are required to wear a mask when checking in and walking around the lodge as per government regulations. Hand sanitizer is provided at the reception for checking in and soap is provide in the rooms for hand washing. Guests are encouraged to carry their own hand sanitizer for peace of mind and convenience.
We regret to inform guests that common spaces such as the dining room, pool area and reception lounge are not available to guests as this encourages the spread of the virus due to gathering and frequent use.
Under the current circumstances we had to comply with regulations and review our breakfast service. Instead of the usual sit-down breakfast service we have opted for a packed breakfast that is prepared under strict sanitary standards. We feel that this option minimizes the guests’ contact with other guests and staff for everyone’s safety and minimize risk of contamination. The packed breakfast consists of 2 sandwiches (1 egg mayo and 1 cheese and tomato) with a small, sealed yoghurt as well as a boxed juice. We look forward to welcoming you and offering the best possible service during these daunting and uncertain times.
Kind regards from all of us here at the Mountjoy Guest Lodge